These reasons were given, and possibly further reasons outside of the public view. Jeffrey had corrected these issues on Aviva Directory, and also submitted his site for re-consideration in Google Webmaster Tools console.

Last weekend a search in google for Aviva Directory brought up Aviva Directory and its 6 site-links. From this result we can clearly see that the actions taken by the owner has allowed Google to give trust back to the site and allow it to rank highly in the SERPs again.